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Assistant Front of House Manager

Assistant Front of House Manager

Assistant Front of House Manager APPLY NOW

Stellenbosch, Cape Town
Hospitality
Full time

Stellenzicht Wines is looking for the ideal candidate to execute the delivery of our world-class hospitality experience, to meet and exceed customer expectations in the tasting room wine and food offering, to assist in the execution of private functions, and to assist the Hospitality and Front of House Managers to manage tasting Room Assistants.


Responsibilities

Assisting the Hospitality manager to fully operate the Tasting Room


Hospitality:

• Assisting in managing the floor and maintaining high service level of staff

• Host tours, lunches and tastings, especially for VIP groups

• General waitron duties and tasks

• Assist Hospitality Manager in arranging functions - tasting room, meetings, staff functions, marketing functions

• Liaise with kitchen regarding operations in tasting room (e.g., if tables are full etc.)

• Take part in the leadership team by providing a high level of service and training Tasting Room Assistants to do the same


Administration:

• Conducting opening and closing duties of tasting room

• Assisting in stock take, control and reconciliation of the tasting room stock

• Assisting Hospitality Manager in daily cash-ups and responsible for cash-up when Hospitality Manager is not present

• Data Capturing

• Report maintenance issues in tasting room to Front of House Manager

• Ensure that Tasting Room is clean and that the Cleaner is operating effectively


Sales & Marketing:

• Check that all details on shipping forms are filled in correctly

• Drive sales targets and motivate Tasting Room Assistants to do the same

• Promote the Wine Club to visitors


Qualifications


• Front of House and/or Wine Service Courses an advantage (Cape Wine Academy)

• Previous experience in a winery tasting room


Skills


  • Service-orientated
  • Great people management skills
  • Works with accuracy and quality
  • Ability to network


Salary: Market-related


APPLICATION FORM

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